Venta Airwashers

innovative technology helping people live better

Shipping

We ship orders out within 3 business days, with most orders shipped the next day.

A local courier service is used to deliver all Venta products within Southern Africa – a reference / tracking number will be emailed to you once the shipment has been dispatched. Please ensure that your correct delivery address and contact details have been provided.

Return policy

We love and believe in our products and services. We are confident you will too. That’s why, as a new customer or an existing customer adding a new line of service, we’ll give you 7 days to try us for free.

If for any reason you are not happy with your humidifier, simply return the unit within 7 days, and we will refund the price of your purchase.

You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

, represented by EUROCARE Wellness (a division of Fasset Holdings (Pty) Ltd.) will be happy to accept all returns as long as the following criteria are met:

Humidifiers must not be damaged and must be in workable condition.

All returned items will be inspected before credit can be issued. Opened, used items if agreed to be accepted as return may be credited less restocking fee.

Please note that accessories (Venta Cleaner, Venta Fragrances, and Venta Water Treatment Additive) and any other noted as “no returns item” or items sold “as is”, closeout items are not returnable, and no return will be accepted.

Shipping and handling charges are not refundable. Refunds for all orders will be less our actual shipping costs; these include free shipping, free delivery items. Returns void any special offers or promotions used at time of purchase.

  • Shipping

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    Shipping

    We ship orders out within 3 business days, with most orders shipped the next day.

    A local courier service is used to deliver all Venta products within Southern Africa – a reference / tracking number will be emailed to you once the shipment has been dispatched. Please ensure that your correct delivery address and contact details have been provided.

    Return policy

    We love and believe in our products and services. We are confident you will too. That’s why, as a new customer or an existing customer adding a new line of service, we’ll give you 7 days to try us for free.

    If for any reason you are not happy with your humidifier, simply return the unit within 7 days, and we will refund the price of your purchase.

    You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

    , represented by EUROCARE Wellness (a division of Fasset Holdings (Pty) Ltd.) will be happy to accept all returns as long as the following criteria are met:

    Humidifiers must not be damaged and must be in workable condition.

    All returned items will be inspected before credit can be issued. Opened, used items if agreed to be accepted as return may be credited less restocking fee.

    Please note that accessories (Venta Cleaner, Venta Fragrances, and Venta Water Treatment Additive) and any other noted as “no returns item” or items sold “as is”, closeout items are not returnable, and no return will be accepted.

    Shipping and handling charges are not refundable. Refunds for all orders will be less our actual shipping costs; these include free shipping, free delivery items. Returns void any special offers or promotions used at time of purchase.

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